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FAQ

everything you need to know

Which payment methods do you accept?

We accept payment via EFT to our account. 
Sparkle Exit Clean
BSB 302-162
Account 1928714
Please send remittances to admin@sparkleexitclean.com.au

What will these services cost?

When you proceed through to the booking stage, you will see an allocated time to each service.

We charge $50 per hour, and one hour is the minimum callout fee. We will charge in 15minute blocks after this if required. 

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What about keys/access?

Because we have decided to make after hours and weekends a specialty, we do ask that if a key can be left safely onsite, either in a meter box, letterbox or other safe space, and we can return it to your office during business hours. 
If there is no power at the property, we may not be able to complete a clean after hours

Do you have a guarantee?

We do. We will always return to site if an item has been missed, and if we are unable to do so, we can make an adjustment to the invoice. However we are confident that this would be a rarity, as we specialise in attention to detail and getting it right the first time.

How can I book?

You can either book a service directly via email admin@sparkleexitclean.com.au or please feel free to call or text 0447 206 015 and we can chat about how we can make it work to suit you.

FAQ: FAQ
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